Your information
Privacy Policy
A clear account of the personal information we handle, why we use it, and the choices available to you.
Information we collect
We may collect information you give us directly, including your name, email address, account details, enquiries, and any data you submit while using Tenet services.
We may also receive limited technical information needed to operate and secure the platform, such as device and browser details, IP address, access times, and service activity.
How we use information
- Provide, maintain, and improve our services.
- Create and secure accounts, authenticate users, and prevent misuse.
- Respond to questions, support requests, and service communications.
- Analyse performance and develop useful data products.
- Meet legal, regulatory, and contractual obligations.
Sharing and retention
We do not sell personal information. We may share it with service providers that help us operate the platform, where required by law, or when necessary to protect Tenet, our users, or the public.
We retain information only for as long as it is reasonably needed for the purpose for which it was collected, including security, legal, accounting, and service requirements.
Your choices
You may ask to access, correct, or delete personal information associated with you, subject to applicable law and legitimate retention requirements. You can also choose not to provide optional information, although some features may then be unavailable.
Security and updates
We use reasonable organisational and technical safeguards, but no online service can guarantee absolute security. Please protect your login details and notify us if you suspect unauthorised access.
This policy may be updated as our services or obligations change. Material changes will be reflected on this page.